Have you ever logged into Outlook Web Access (OWA) using Internet Explorer only to find that the text field of your email message has nothing but a big red "X"?

Well, this is easily fixed. Follow these instructions to get you out of trouble:

1. Open Internet Explorer and login to OWA
2. Click the "Options" tab located in the lower left-hand side of your screen
3. Find "E-mail Security" and where is says "Click here to install the latest version of the S/MIME Control" click Install
4. When prompted, click "Open"

After the plugin has installed, you will no longer have the annoying red "X"!